FAQ's

WHAT TYPE OF WAX DO YOU USE ?

Here at Shores Co. we hand pour our candles and oils using only the highest quality ingredients. Our candles are made with an all natural blend predominately coconut wax, and secret blend of natural waxes. We never use additives, pesticides or parabens, allowing the true scent to burn cooler and longer. Each product is hand poured right here in the USA.

ARE YOUR FRAGRANCES PHTHALATE FREE ?

Yes our fragrances are phthalate free. Phthalates are used in many name brands, but Shores Co. is not willing to sacrifice our quality products. We strive to make the healthiest and eco friendly fragrances by using organic and natural pure ingredients. We don't want our customers breathing in harmful/concerning chemicals!

WHAT IS MONOI DE TAHITI OIL ? WHY IS IT SOLID ?

Our perfumeria bath and body oil is made with 100% Tahitian coconut oil. Monoi oil is processed using tiare flower hand-picked at a very particular stage of growth, specifically when they are still unopened. The flowers are immediately taken and placed in refined coconut oil for a minimum of 15 days. This is known as "enfleurage" (flower soaking) a delicate and beautiful process practiced for over 2,000 years. When temperatures drop below 68 degrees you'll notice your perfumeria oil may be solid, thats because this is coconut oil in its truest form. Don't worry we recommend you place bottle in direct sunlight or warm towel until it liquifies. 

WHERE ARE SHORES CO. HOMEWARES SOURCED FROM ?

We choose to work with family owned businesses in Bali, Indonesia because of their traditional knowledge and expert craftsmanship. During our trips we not only purchase home decor included on our online store, but we also work with the artisans on creating designs, so that our business and partnerships are sustainable for the community and that you receive a beautiful product that has been blessed with good energy before it makes its long journey to your home. 

WHAT ARE THE PERKS OF HAND CRAFTED GOODS ?

Due to our handmade process, Shores Company home decor and textiles can never be 100% replicated, meaning every piece is individual and extremely unique. The families and artisans in Bali take pride in what they do and bless each design before it's shipped to the United States, insuring you bring positive energy into your home. Now thats pretty cool!

CAN I RETURN MY PRODUCTS?

Kindly note-these items are made from organic material & ingredients. Some slight variations may occur with individual pieces. Any minor flaws and imperfections are characteristic of the materials, and only add to the beauty and character of the product. 

Perfumeria Oil Fragrances are made with 100% Monoi oil (coconut) Tahitian gardenia and vitamin E in its truest form, if your fragrance is solid, simply place in warm water and it will liquify. 
 
We do not offer refunds on any items. 
 
If an item is shipped to you and arrives damaged please contact Shores Co. immediately.